In November 2007 Luisa Translating Bureau passed a quality management audit and was awarded the ISO 9001:2000 certificate. In the course of a successful repeat audit in November 2009 we adopted the ISO 9001:2008 standard, which came into effect in January 2009. Luisa now operates on the basis of the updated quality management system, meeting all of the requirements of the latest standard.

The ISO quality management system was also integrated with the European standard EVS–EN 15038:2006, translated into Estonian in 2007, which establishes requirements for translation services.