{"id":4107,"date":"2021-03-08T09:21:29","date_gmt":"2021-03-08T07:21:29","guid":{"rendered":"https:\/\/www.luisa.ee\/valdkonnad\/"},"modified":"2025-10-20T12:59:41","modified_gmt":"2025-10-20T09:59:41","slug":"departments","status":"publish","type":"page","link":"https:\/\/www.luisa.ee\/en\/departments\/","title":{"rendered":"Departments"},"content":{"rendered":"\n

Departments make us unique on the Baltic translation market. We\u2019ve grown into \u2018a language campus\u2019 with 500 collaborators that covers all kinds of fields and has eight separate \u2018blocks\u2019 or departments, each of them with a team specialising in their field.<\/p>\n\n\n\n

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International Department<\/a><\/div>\n\n\n\n
Technical Department<\/a><\/div>\n\n\n\n
Medical Department<\/a><\/div>\n<\/div>\n\n\n\n
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Legal & Financial Department<\/a><\/div>\n\n\n\n
General Department<\/a><\/div>\n\n\n\n
Junior Department<\/a><\/div>\n<\/div>\n\n\n\n
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Document Department<\/a><\/div>\n\n\n\n
Layout Department<\/a><\/div>\n<\/div>\n\n\n
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International Department<\/span><\/h2>\n\n\n

\u201cTranslate a lot and translate it fast!\u201d could be the motto of our International Department, where project managers Hanna (tilaukset@luisa.ee<\/a>), Helina and Helin (orders@luisa.ee<\/a>) deal with our foreign clients and their wishes on an everyday basis. It\u2019s not uncommon for there to be one text that needs to be quickly translated into four or five different languages, or, for example, 30 pages of Lithuanian text that the client needs the day after tomorrow.<\/p>\n\n\n\n

Although working in the department can be hectic, it sees a lot of very different and very interesting projects \u2013 from technical and medical texts and legal documents to press releases and advertising brochures.  All of our other departments support the International Department, providing the necessary contacts and experience. That way we can always guarantee the quality of our translations.<\/p>\n\n\n\n

Contact us at orders@luisa.ee<\/a> or +372 5308 0333.<\/p>\n\n<\/div>

International Project Manager Helin Lillev\u00e4li<\/div><\/div><\/div><\/div><\/div>\n\n
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Technical Department<\/span><\/h2>\n\n\n

Head of technical translations, Riin (tehnika@luisa.ee<\/a>), is renowned in Luisa for her punctuality. \u201cPrecision, right down to the last detail, is in my nature,\u201d she says. \u201cAnd that\u2019s exactly what my job as a project manager\u2019s about \u2013 coordinating and planning.\u201d<\/p>\n\n\n\n

Technical translators\u2019 work takes in complex subjects from a variety of fields, but our experienced team members are used to blocking themselves off from everything else and focusing on the job in hand.  Moreover, their experience grows with every job they complete \u2013 and if they buy a new TV or lawn mower they often find that the user manual seems strangely familiar to them\u2026<\/p>\n\n\n\n

Our services mainly deal with the following texts: user manuals, certificates, safety cards, specifications, online shops, declarations of conformity, patents, declarations of performance, newsletters, homepages, product labels, software localisation, user interfaces, layouts, explanatory memoranda, safety manuals, work instructions, procurement documents, advertising texts, training materials, business letters, product labels, packaging texts, etc.<\/p>\n\n\n\n

Contact us at tehnika@luisa.ee<\/a> or +372 5807 1288.<\/p>\n\n<\/div>

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Clients of our Technical Department<\/strong>:<\/strong><\/h3>\n\n\n
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Extra\"\"<\/span><\/span><\/h2><\/div>

(specialist) translator + specialist editor + proofreader + pre-delivery review<\/p><\/div>

Classic\"\"<\/span><\/span><\/h2><\/div>

specialist translator + proofreader + pre-delivery review<\/p><\/div>

Junior\"\"<\/span><\/span><\/h2><\/div>

junior translator + senior editor + pre-delivery review<\/p><\/div><\/div><\/div><\/div>

Luisa \u2013 here for you whatever your language needs<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n

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Medical Department<\/span><\/h2>\n\n\n

Luisa has had a Medical Department since its second year in business (1994) \u2013 it was its first clearly defined department. Head of Medical Translations Marge (medicine@luisa.ee<\/a>) works with clients from Estonia and abroad, including hospitals, universities, and pharmaceutical companies.<\/p>\n\n\n\n

Our translators in this department are professionals in their fields, skilled in both translation and medicine. Many currently work as doctors, or have done so in the past. Marge is very happy with her team. \u201cAll of our translators have their own particular niche,\u201d she says. \u201cThat\u2019s why choosing the right one is so important. But when you\u2019ve worked with such talented translators for so long, it\u2019s never very hard to make the right choice!\u201d.<\/p>\n\n\n\n

Clients rate our medical department as professional, with a wide range of languages and services, fast service and reliable results.<\/p>\n\n\n\n

The main topics we work on are life science, clinical trials, medical technology, drug registration, pharmaceuticals, biotechnology, veterinary medicine and health services. Luisa Translation Agency provides certified medical translations. Our service is certified to ISO 9001:2015 and ISO 17100:2015 standards.<\/p>\n\n\n\n

Click here for more details of everything we translate<\/a><\/p>\n\n\n\n

Contact us at medicine@luisa.ee<\/a> or +372 516 0508.<\/p>\n\n<\/div>

Marge \u017dordania, Head of Medical Department & Responsible AI Manager<\/div><\/div><\/div><\/div><\/div>\n\n\n

Clients of our Medical Department:<\/strong><\/h3>\n\n\n
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Legal & Financial Department<\/span><\/h2>\n\n\n

Legal & Financial Department<\/p>\n\n\n\n

Our project managers work closely with banks, lawyers and the courts. This is one of the most hush-hush areas we deal with in Luisa, since the majority of translated legal texts are strictly confidential. The only examples we can give are general ones like website texts, legal acts and regulations.<\/p>\n\n\n\n

Clients are very professional and demanding \u2013 they often have a very clear idea of what they want and how they want it. Their texts tend to be complex and the translations needed as quickly as possible. That\u2019s why the department only uses translators who are quick, thorough, and well-versed in the law, finance, and banking.<\/p>\n\n\n\n

Contact us at juriidika@luisa.ee<\/a> or +372 626 4284.<\/p>\n\n\n\n

Clients of our Legal & Financial Department:<\/strong><\/h3>\n\n\n
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General Department<\/span><\/h2>\n\n\n

In a word, we translate anything and everything! The orders we receive cover anything and everything: press releases, advertisements, websites, texts related to tourism, history, sports, recreation and politics, education materials, user manuals, telecommunications texts and more, for translating, editing and interpreting. Thanks to the broad range of materials they deal with, their everyday work is interesting and ever-changing \u2013 and they have the best overview of Luisa\u2019s sizeable team of translation, editing, and layout specialists.<\/p>\n\n\n\n

Contact us at orders@luisa.ee<\/a>.<\/p>\n\n\n

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Junior Department<\/span><\/h2>\n\n\n

Our project manager Nele (juunior@luisa.ee<\/a>) is the face of the Junior Department, embodying the youth, friendliness, and professionalism it exemplifies. The service is unique on the translation market and both clients and translators benefit from its innovative approach. Nele herself is a big fan. \u201cIt\u2019s useful to everyone,\u201d she says. \u201cYoung translators gain experience and feedback, and clients obtain a more affordable service.\u201d<\/p>\n\n\n\n

Around half of our juniors come from an educational background in translation or linguistics, but we also have those trained in political and information science, law, history, physiotherapy, and more \u2013 meaning our project manager can send translations to someone who knows the subject. All junior translations are reviewed by our senior editors, who give them a final polish.<\/p>\n\n\n\n

Many of our juniors have already gone on to become fully fledged translators, and some have even joined Luisa full-time.<\/p>\n\n\n\n

Contact us at <\/a>juunior@luisa.ee<\/a> or +372 5322 5477<\/p>\n\n<\/div>

Junior Project Manager Nele Nikopensius<\/div><\/div><\/div><\/div><\/div>\n\n
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Document Department<\/span><\/h2>\n\n\n

Clients are served in our Document Department by Mirjam, Ekaterina and Merit (dokumendid@luisa.ee<\/a>). The foundations of the department\u2019s work are a personal approach, reliability, and confidentiality. The project managers in the department are involved on a daily basis in events that are important to many people: the birth of a baby; the death of a loved one; kids starting university; couples getting married; court cases; companies being founded or liquidated; and more.<\/p>\n\n\n\n

The process of translating and authenticating documents is more time-consuming than with normal orders \u2013 from the moment they reach us they go through seven stages, with the end result being a translated document that meets all requirements and that will be accepted at home and abroad.<\/p>\n\n\n\n

The translators in the Document Department are experienced and work quickly, but during certain periods (spring and autumn) you should nevertheless factor in a little more time. For some less common languages there may be only one or two people in Estonia who are capable of translating and authenticating documents, which is why you sometimes have to wait in line. In any case, we always do our best to offer the shortest deadline.<\/p>\n\n\n\n

More info on sworn translations can be found here<\/u><\/a>.<\/p>\n\n\n\n

Contact us at dokumendid@luisa.ee<\/a> or +372 626 4284.<\/p>\n\n<\/div>

Document Project Manager Ekaterina Goriacheva<\/div><\/div><\/div><\/div><\/div>\n\n
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Layout Department<\/span><\/h2>\n\n\n

Once texts have been translated and edited, you often need to think about how they look. Luisa can help here, too. We have a lot of talented technical editors who offer their skills in a wide range of areas \u2013 from converting and reviewing ordinary files to providing a full design and layout service for large-volume publications.<\/p>\n\n\n\n

We use the following software in design and layout: Adobe InDesign, Adobe Illustrator, Adobe Photoshop and Adobe Acrobat.<\/p>\n\n\n\n