Departments make us unique on the Baltic translation market. We’ve grown into ‘a language campus’ with 400 collaborators that covers all kinds of fields and has eight separate ‘blocks’ or departments, each of them with a team specialising in their field.
“Translate a lot and translate it fast!” could be the motto of our Foreign Department, where project managers Kadri (firstname.lastname@example.org), Krista (email@example.com), and Helin (firstname.lastname@example.org) deal with our foreign clients and their wishes on an everyday basis. It’s not uncommon for there to be one text that needs to be quickly translated into four or five different languages, or, for example, 30 pages of Lithuanian text that the client needs the day after tomorrow.
Although working in the department can be hectic, it sees a lot of very different and very interesting projects – from technical and medical texts and legal documents to press releases and advertising brochures. All of our other departments support the Foreign Department, providing the necessary contacts and experience. That way we can always guarantee the quality of our translations.
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This department’s project manager, Ingmar (email@example.com), is renowned in Luisa for his punctuality. “Precision, right down to the last detail, is in my nature,” he says. “And that’s exactly what my job as a project manager’s about – coordinating and planning.”
Technical translators’ work takes in complex subjects from a variety of fields, but our experienced team members are used to blocking themselves off from everything else and focusing on the job in hand. Moreover, their experience grows with every job they complete – and if they buy a new TV or lawn mower they often find that the user manual seems strangely familiar to them…
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(specialist) translator + specialist editor + proofreader + pre-delivery review
specialist translator + proofreader + pre-delivery review
junior translator + senior editor + pre-delivery review
The biggest translation agency in Estonia – whatever your translation needs, we’ve got them covered!
Luisa has had a Medical Department since its second year in business (1994) – it was its first clearly defined department. Head of Medical Translations Marge (firstname.lastname@example.org) works with clients from Estonia and abroad, including hospitals, universities, and pharmaceutical companies.
Our translators in this department are professionals in their fields, skilled in both translation and medicine. Many currently work as doctors, or have done so in the past. Marge is very happy with her team. “All of our translators have their own particular niche,” she says. “That’s why choosing the right one is so important. But when you’ve worked with such talented translators for so long, it’s never very hard to make the right choice!”
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We have clearly defined departments led by project managers who specialise in the relevant field, and whose teams include translators and editors familiar with the subject in question.
Legal & Financial Department
Here our project managers Anna email@example.com [legal], firstname.lastname@example.org [finance] and Reili email@example.com [finance] work closely with banks, lawyers, and the courts. The area they work in is one of the most hush-hush in Luisa, since the majority of translated legal materials are confidential. The only examples that can be given are general ones, like website texts, legal acts, and regulations.
Clients are very professional and demanding – they often have a very clear idea of what they want and how they want it. Their texts tend to be complex and the translations needed as quickly as possible. That’s why the department only uses translators who are quick, thorough, and well-versed in the law, finance, and banking.
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The cornerstone of our General Department is our project manager Reili (firstname.lastname@example.org), who receives more enquiries and calls than anyone and, where necessary, passes them on to the relevant department. Her counterpart in Tartu is our project manager Sire (email@example.com), who also deals with clients coming into the office. The orders Reili and Sire receive cover anything and everything: press releases, advertisements, websites, texts related to tourism, history, sports, recreation and politics, education materials, user manuals, telecommunications texts and more, for translating, editing and interpreting. Thanks to the broad range of materials they deal with, their everyday work is interesting and ever-changing – and they have the best overview of Luisa’s sizeable team of translation, editing, and layout specialists.
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Our project manager Nele (firstname.lastname@example.org) is the face of the Junior Department, embodying the youth, friendliness, and professionalism it exemplifies. The service is unique on the translation market and both clients and translators benefit from its innovative approach. Nele herself is a big fan. “It’s useful to everyone,” she says. “Young translators gain experience and feedback, and clients obtain a more affordable service.”
Around half of our juniors come from an educational background in translation or linguistics, but we also have those trained in political and information science, law, history, physiotherapy, and more – meaning our project manager can send translations to someone who knows the subject. All junior translations are reviewed by our senior editors, who give them a final polish.
Many of our juniors have already gone on to become fully fledged translators, and some have even joined Luisa full-time.
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Clients are served in our Document Department by Anna (email@example.com) in our Tallinn office and Sire (firstname.lastname@example.org) in our Tartu office. The foundations of the department’s work are a personal approach, reliability, and confidentiality. The project managers in the department are involved on a daily basis in events that are important to many people: the birth of a baby; the death of a loved one; kids starting university; couples getting married; court cases; companies being founded or liquidated; and more.
The process of translating and authenticating documents is more time-consuming than with normal orders – from the moment they reach us they go through seven stages, with the end result being a translated document that meets all requirements and that will be accepted at home and abroad.
The translators in the Document Department are experienced and work quickly, but during certain periods (spring and autumn) you should nevertheless factor in a little more time. For some less common languages there may be only one or two people in Estonia who are capable of translating and authenticating documents, which is why you sometimes have to wait in line. In any case, we always do our best to offer the shortest deadline.
More info on sworn translations can be found here.
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Once texts have been translated and edited, you often need to think about how they look. Luisa can help here, too. We have a lot of talented technical editors who offer their skills in a wide range of areas – from converting and reviewing ordinary files to providing a full design and layout service for large-volume publications.
We use the following software in design and layout: Adobe InDesign, Adobe Illustrator, Adobe Photoshop and Adobe Acrobat
– We offer a design and layout service to ensure that the translation is identical to the original document and ready to print
– Should you need one, we can create a print-ready design for your materials from scratch
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